Order Management Notification Reference¶
You can use the following event notifications and sample payloads during an shipment lifecycle.
Shipment Created¶
Description - Notification sent when an shipment is created in seller system.
Hold¶
Description - Notification sent when a shipment is flagged as Hold
for COD, address, buyer authenticity, or other verifications. A shipment can be put on hold at any stage in a transaction.
UnHold¶
Description - Notification sent after a shipment , which was flagged as Hold
, is released for further processing after making relevant verifications.
Packed¶
Description - Notification sent when an shipment state is changed to PACKED
.
Ready To Dispatch¶
Description - Notification sent when an shipment is marked “Ready to Dispatch” by the seller.
Pickup Complete¶
Description - Notification sent when the shipment is picked up by the logistics team.
Shipped¶
Description - Notification sent when a shipment is shipped to the delivery hub.
Delivered¶
Description - Notification sent when a shipment is delivered to the buyer.
Dispatch Dates Changed¶
Description - Notification sent when there is a change in the shipment dispatch dates.
Shipment Cancelled¶
Description - Notification sent when any order item inside the shipment is cancelled.
Shipment Form Failed¶
Description - Notification sent when form generation for any shipment failed from flipkart end.
Return Created¶
Description - Notification sent when a new return request is created.
Return Tracking Id Update¶
Description - Notification sent when tracking details for a customer return is updated.
Return Expected Date Changed¶
Description - Notification sent when the expected date of return of an orderItem changes.
Return PickedUp¶
Description - Notification sent when a return is picked up
Return Completed¶
Description - Notification sent after processing and completing a return request.