Order Management Notification Reference

You can use the following event notifications and sample payloads during an shipment lifecycle.

Shipment Created

Description - Notification sent when an shipment is created in seller system.

Event Structure

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Attributes


Example

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Hold

Description - Notification sent when a shipment is flagged as Hold for COD, address, buyer authenticity, or other verifications. A shipment can be put on hold at any stage in a transaction.

Event Structure

☰ SHOW | HIDE

Attributes


Example

☰ SHOW | HIDE


UnHold

Description - Notification sent after a shipment , which was flagged as Hold, is released for further processing after making relevant verifications.

Event Structure

☰ SHOW | HIDE

Attributes


Example

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Packed

Description - Notification sent when an shipment state is changed to PACKED.

Event Structure

☰ SHOW | HIDE

Attributes


Example

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Ready To Dispatch

Description - Notification sent when an shipment is marked “Ready to Dispatch” by the seller.

Event Structure

☰ SHOW | HIDE

Attributes


Example

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Pickup Complete

Description - Notification sent when the shipment is picked up by the logistics team.

Event Structure

☰ SHOW | HIDE

Attributes


Example

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Shipped

Description - Notification sent when a shipment is shipped to the delivery hub.

Event Structure

☰ SHOW | HIDE

Attributes


Example

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Delivered

Description - Notification sent when a shipment is delivered to the buyer.

Event Structure

☰ SHOW | HIDE

Attributes


Example

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Dispatch Dates Changed

Description - Notification sent when there is a change in the shipment dispatch dates.

Event Structure

☰ SHOW | HIDE

Attributes


Example

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Shipment Cancelled

Description - Notification sent when any order item inside the shipment is cancelled.

Event Structure

☰ SHOW | HIDE

Attributes


Example

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Shipment Form Failed

Description - Notification sent when form generation for any shipment failed from flipkart end.

Event Structure

☰ SHOW | HIDE

Attributes


Example

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Return Created

Description - Notification sent when a new return request is created.

Event Structure

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Return Tracking Id Update

Description - Notification sent when tracking details for a customer return is updated.

Event Structure

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Return Expected Date Changed

Description - Notification sent when the expected date of return of an orderItem changes.

Event Structure

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Return PickedUp

Description - Notification sent when a return is picked up

Event Structure

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Return Completed

Description - Notification sent after processing and completing a return request.

Event Structure

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Return Cancelled

Description - Notification sent when a return request is revoked.

Event Structure

☰ SHOW | HIDE