Returns and Seller Protection

Returns and Seller Protection

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Flipkart has set up a Seller Protection Fund (SPF) to protect our sellers against fraud. You can request for SPF claim through the seller dashboard. When the buyer or logistics partner is at fault, you will receive due compensation.

Yes, you can raise a claim through Seller Protection Fund. Depending on the case and category, you will be given a refund provided you have adequate proof that you shipped an authentic/undamaged product. This will help us close the dispute in your favour.

Yes, you can raise a claim through Seller Protection Fund. Depending on the case and category, you will be given a refund provided you have adequate proof that you shipped the right product. This will help us close the dispute in your favour.

Yes. When your products are damaged in transit, you can raise a claim under the Seller Protection Fund. The refund depends on the scenario and product.